Why the Next Big Win in Benefits Is Supporting Employees’ Everyday Money Problems

List of everyday money challenges that employees face

With nearly 80% of workers concerned with basic expenses such as groceries and childcare, regardless of income, more employers are prioritizing benefits that support employees’ everyday money problems.

In fact, about half of employers plan to have a comprehensive financial program in place by next year.

But designing this type of financial benefits strategy requires thinking beyond traditional financial wellness programs, which usually involve a 401(k), financial education resources, coaching, or a few point solutions.

This is not about abandoning what came before, but it is about giving employees meaningful support and real solutions for all of their financial challenges.

Here’s what forward-thinking employers are prioritizing to make a real impact.

1. Holistic financial support for all

Financial fragility is common as many employees struggle with rising living costs, medical bills, debt, childcare, and the inability to save for and/or weather financial emergencies.

But these challenges don’t align neatly with age, income level, or life stage. Despite what is often reported in the media, not every Gen Z employee’s top financial priority is student loan debt help, just as not every Gen X employee is most concerned with saving for retirement. A 22-year-old frontline worker’s biggest financial challenge might be child care costs for her toddler, just as a high-earning middle-aged employee with no kids could be buried in credit card debt and late on rent.

That’s why employers are prioritizing holistic financial support that’s flexible, personalized, and includes relevant solutions across the full spectrum of financial needs, for all employees.

2. Emergency savings in the broader context of financial health

Workplace emergency savings accounts (ESAs) have gained popularity as a way to help employees build financial resilience. These programs typically allow automatic payroll contributions and sometimes include employer incentives.

But for the 70% of employees living paycheck to paycheck, ESAs alone may not be enough. Without support to manage debt, reduce expenses, or tap into available resources that help employees achieve financial stability, saving can feel out of reach.

That’s why employers are integrating emergency savings into more holistic strategies that help employees address the root causes of financial stress, so savings accounts become part of a broader system that supports employee wellbeing.

3. Student loan guidance based on the full financial picture

Student loan debt is a major source of stress for millions of Americans, but effective student loan support requires understanding the employees’ full financial picture. The “right move” depends on the individual’s unique priorities and challenges, but many student loan benefits are offered as one-off point solutions that don’t include that view.

As the student loan landscape becomes even more complicated,  employers are folding student loan support into comprehensive financial benefits that help employees make financial decisions that suit their unique needs now, and in the long term.

4. Confidential, judgment-free, non-biased partners 

Employees experiencing financial challenges may be ashamed and reluctant to use a benefit if they feel their employer will know about their situation. Likewise, some may perceive support from a certified financial planner or financial wellness coach as meant only for people who have money and want to know how to manage or grow it.

If employees fear judgment, they won’t engage. That’s why employers are prioritizing financial benefits that guarantee confidential, non-judgmental, human-led support across the full spectrum of needs — from everyday challenges to eviction and hardship.

5. Front door concierge to  the benefits ecosystem

Employees often miss out on valuable benefits their employers offer, all because they don’t understand how to use them — or know they exist. 

The most effective strategy integrates financial wellbeing into the full benefits ecosystem — connecting employees to the right solutions, from retirement and EAPs to mental health and legal support, so their needs are addressed in full.

6. Access to real solutions that solve real problems

When someone is overwhelmed with everyday money problems, they often don’t have the bandwidth to sort through information, compare options, or take any action  – even when resources are technically available. That’s why more employers are shifting toward benefits that provide access to real solutions and personalized, hands-on support.

It’s not about prescribing solutions. It’s about providing clarity, options, and support — including access to a real person who listens without judgment — so employees can make informed decisions and move forward with confidence.

For some employees, that might also require a partner who does the legwork to connect them with a local emergency housing resource, secure assistance for utility bills, pursue debt consolidation or negotiation support, or a safe paycheck-linked loan.  

In other cases, it may simply mean providing the employee with access to a free interest-bearing savings account that makes it easy to save money from each paycheck, automatically. 

All of these solutions help employees make real progress in addressing their problems and feeling hopeful about their financial potential –  and that’s where real impact begins.

The bottom line

Employees’ financial priorities aren’t saving for retirement or reading tips about money management when they’re worried about everyday money needs.

That’s why more employers are rethinking their financial wellness strategies to offer comprehensive support that can also support these types of challenges, including times of crisis.

Employers who already made the shift by offering Brightside Financial Care see results including:

  • 41% less turnover on average
  • 50% of employees saving for emergencies
  • 90% of employees who use their Financial Care benefit self-reporting less financial stress

If you’re ready to address financial stress at its root — not just around the edges — explore how Brightside Financial Care can transform your approach.

This article was originally published on April 2, 2025, and has been updated for accuracy and relevance.